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Archive for the ‘Everyday Leadership’ Category

Keeping student learning at the center of all we do in the education system is absolutely critical – I have no doubt of this! In fact, as parents, we have exceptionally high standards and expect schools to have a 100% success rate. Our District talks proudly of its graduation rate – up in the high nineties (percentile), it’s pretty impressive. And I still say “not good enough!” Ask any parent if they want their child to be the kid that falls through the cracks? I doubt you’ll get any takers!

So that means one thing to me – we all need to be part of the education “system.” We all need to work together: students, parents, teachers, staff, leaders, politicians, communities.

These are things we all know. And we talk about them a lot – what to change, what we want, what we dream of, what we value, etc…

The hard part is figuring out how to DO all these things? How to embed these beliefs into every thought, word and deed? How do we shift a system? How do we change the world? These are, indeed, big questions…

David Truss, Dave Sands and I have had many “big” talks about educational change over the last few years. We keep coming back to three core components to change – and that all three need to work together for success. We’ve talked about them as leadership, systems (technology, policies and procedures, administrative requirements, etc…), and shared learning (or Pro-D). Projects undertaken in only one of the three areas without considering/incorporating the other two areas inevitably fail or, at a minimum, underperform and lack sustainability.

I’ve come to think of the three areas that David, Dave and I talk about as a trifecta, of sorts. All three are needed to support innovative, systemic change. All three need to be considered and embedded into all we do in order to “win this race” for 100% success. As I reflected on Elisa Carlson’s post about Engaging Digital Natives, I got thinking again about change – the “engrossed” learning that she describes, I want for my children. For ALL children – and all adults too!

So, what will move us forward? How will we spread change and all the great things happening in pockets further and further, until we have a system we no longer recognize?

Here are my thoughts:

1) Relationships for Learning

(what David, Dave and I originally called “shared learning”)

I bet on relationships first. If there were only one thing I could focus my time on, it would be on building trust and relationships between all involved in our education system. Because if we have solid relationships, then we communicate with each other, we share our challenges and our ideas, and we learn together. And that, alone, changes my child’s learning experience in a classroom, even if all other challenges stay the same.

We have to remember that not only student-teacher relationships are critical to learning, but an entire community of healthy relationships are needed. Andy Hargreaves talks about the need for “active trust” to support systemic excellence and change, because we need learners to take risks. So we need supportive relationships between parents and teachers, teachers and students, all peer groups (students with students, teachers with teachers, etc…), principals and teachers, etc…

There are so many approaches, ideas, methodologies and projects – so many great things I see happening all over the place! But there is only one FIRST step in education change: we have to start by knowing each other. We have to encourage each other to remember that we’re all human and we all care about the same, fundamental things – children growing up to be happy, healthy, self aware and contributing citizens. We have to keep trying to remember not to assume or judge each other (and ourselves). We have to move beyond the old system and find ways to work together instead of fight against each other.

I never underestimate the power of the “system” (see #3 below). Barry Oshry writes about organizational behavior and how systems have personalities that inevitably influence us. We’re so used to doing things the way we always have and operating by habit. And particularly when under the influence of busy lives, it’s only natural to fall into old  habits – in this case, the old habits of treating parents as “clients” or the outsiders, doing “to” instead of doing “with” and falling back to assumptions about each other because it’s easier than the uncomfortable and vulnerable work of revealing yourself as an individual (with all the human foibles we all wish we could hide).

It’s easy to get frustrated with people – it’s much more effective to get curious. Ask questions. Don’t assume. Listen with an open mind. Don’t judge. Let yourself and those around you be whole, imperfect and amazing human beings. Open doors and take first steps in getting to know each other. Start by sharing something about yourself – you have a dog, you like snowboarding, you want to travel to Paris some day. Something that let’s people see you as an individual. Connect. It’s the foundation!

Parents need professionals. Professionals need parents.
The children need us both.

-Federation of Invisible Disabilities

2) “Creating a Space” for Learning

(Originally “Leadership)

I bet on the leadership needed for building communities in second place because we need those relationships to move beyond one-on-one interactions. We need support and modeling to learn how to trust that we can take risks (and won’t be made fun of or reprimanded), to come together as groups that collaborate and share, to decide that it’s safe in this space to be vulnerable and uncomfortable.

We all need leaders/mentors who encourage us without judging, who ask questions instead of give answers, who inspire us and who motivate us to believe in ourselves. Sometimes, we need the wisdom of an “expert learner” to help us keep going when we’ve lost hope and to walk beside us without taking over.

This could be a principal working with her staff, a teacher working with students, a student leader working with peers, a parent who advocates for greater involvement, etc… We are all leaders in different ways and at different times.

Ultimately, creating a “safe space” for learning has to do (first and foremost) with who we are, not simply what we say or do. It takes silence, self reflective practices and conscious effort to be able to “show up” for those around you in a whole, healthy and supportive way. Without baggage. This is where Gandhi’s “be the change you want to see in the world” becomes the core guiding principle!

We cannot force someone to learn. We cannot mandate or legislate change. Ultimately, we can’t even motivate people to make the changes we want them to make. Goodness knows, I’ve tried! My daughter is a beautiful, smart, sensitive young lady. She is also disorganized, quick to anger or frustration, anxious and vulnerable. She’s quick to beat up on herself (afraid I’ve modeled that for her all too well…) and hates to hear feedback (because it all feels like criticism to her). Knowing that, in a way, I’ve “done” this to her through modeling my own insecurities and reactions, I sometimes feel like I have to also “fix” this.

It may be obvious to anyone from the outside that I can’t “fix” her, but fear and overwhelming love for our children isn’t always conducive to logical parenting choices… No surprise, then, that my dear daughter always fought harder when I tried to “teach” her – because every time I started some mini-lecture on the need for self control or having to clean her room, all she heard was “mom thinks there’s something wrong with me and I’m going to be a failure…” That led to nothing but more fights and more self doubt – the exact OPPOSITE of what I wanted for her!

Instead, I had to deal with my own fears FIRST. Only then could I start to learn to “hold a space” for her – to start every conversation by thinking “I love this child so much, how can I say what I want to say with that love at the core, so that she’ll hear me?” I don’t tell her what she’s done “wrong” anymore – she knows it (and desperately fears it) already. I ask questions instead. “How did it feel to be so upset? Did you like that? What do you want to do differently?” I ask her “How can I help?” or “Does that seem reasonable?” or “Can you think of a similar time when you found a solution?” I say “I love you” and offer her a hug (more and more, she asks for hugs now).

I set expectations and hold her to them by reminding her that she is capable – because sometimes she’s afraid and has lost hope, so helping her remember that she has successfully handled such situations in the past helps her remember to trust or believe in herself. And only once she lets go of the fear does her mind open to all the solutions that were sitting in front of her all the time! I could have told her what to do until I was blue in the face and she wouldn’t have done anything – because a mind closed with fear is blind. But simply to say “I believe in you and here’s the proof I see” shifts her a little, makes her question her fears, and invites her to open up just a crack.

What does this mean in our schools? Well, how often do we berate teachers who “don’t get it” for not changing their teaching practices? Or when that perpetually tardy student shows up late again, how often do we pull him into the office for another “mini lecture” on the need for punctuality? When parents sit around complaining in the parking lot, does anyone go listen to their concerns and invite them into the school for discussion? Or do the staff stand at the windows thinking “there they go again. THOSE parents…” (insert rolled eyes here). Every day, every moment – are our actions supporting the change that we can’t to make? Are we creating that space and that safety needed for those around us to learn?

In other words, I’ve learned something critical about leadership and systemic change from my darling, high strung daughter. We can only create a space that is safe, caring and supportive – then invite people to join us in making the changes that matter to us all. And join us, they will. I have faith! NOTE: return to review importance of #1 now, in context of #2…

3) Systems for Learning

(originally and still “systems”)

Ahhh… The SYSTEM… We do, indeed, have a hard time shifting a system, don’t we? There are rules, policies, Provincial learning outcomes, legislation, administrative procedures, best practices, standardized tests, class sizes, reporting requirements, budgets and limited resources, Roberts Rules of Order, and (not least of these) “the way we’ve always done it.” There are computer systems, software programs, support structures, hiring practices, purchasing rules, and parents who “don’t get it.” There are innumerable reasons why we can’t change.

Right now, we have excellence that happens in spite of the system. Every day, I see educators, principals, parents, students – all doing amazing things! But too often, these great programs or projects are driven by the determination and persistence of individuals – fighting the system and moving mountains because they care about kids and want to make a difference.

Too often, we have to find ways around policies, we have to fight technology barriers, we are working alone (“reinventing the wheel”) or we have to ignore politics (with career risk involved) in order to make great things happen. And the problem with this kind of change is that it isn’t sustainable – eventually, you get tired of fighting, you doubt your effectiveness and life becomes overwhelming. So the great program ends and you move on to a new challenge, hoping that this time it will be different…

In order to move forward and truly achieve lasting change and 100% success, we need excellence that is supported by the system.

This is where we usually start. Perhaps because it’s the most obvious – the lack of computers, the wireless networks, the budgets we debate every year, the curriculum or standardized testing mandated by government, changing assessment and report cards, the pro-d days, the possible programs (i.e. project based learning, IB, Montessori, French Immersion).

But the projects we choose often lack the conscious inclusion and consideration of both leadership and relationships/trust. I’ve noticed that we carefully select our pilot sites for technology projects, considering who the Principal at the school is, what kind of pro-d culture they have, how the parent/community relationships are. And I don’t think we often list those considerations specifically – it’s more of a gut feeling or instinct based selection. We sit around a table and throw out suggestions for pilot schools – and certain ones immediately resonate. We know we can make change there. Why? Because the “right” people are there…

When we roll it out further, it often struggles. We still deploy the computers, but they get used by only certain people. Or they are used in much more adaptive (rather than transformative) ways.

Yes, we need to change the system – there’s no doubt of that! But we need to change it together. We need to pay attention to relationships and communities. We need a shared understanding of our ultimate goals – what Andy Hargreaves calls an inclusive and inspiring vision. And we need to constantly questions our assumptions along the way. Changing a system has as much to do with what we do as with what we choose NOT to do…

Life’s two most important questions are “Why?” and “Why not?”
The trick is knowing which one to ask.

- Gordon Livingston

 

Oct-19-2010

Say it loud – say it proud!

Posted by Heidi under Everyday Leadership

Somehow, in the midst of a conversation, a colleague laughed out loud and said “you’re such an idealist!’

I stopped, noticing that I might have (in the past) apologized for being so unrealistic. For being driven. For being relentlessly focused on the things that matter to me.
As if those are bad things…

Or I might have felt bad for being “high maintenance”…

But this time, in that moment when I stopped those apologies, I felt a wave of pride instead.
“You bet I’m an idealist!” I responded. And I smiled.

I believe in the power of teams. I believe that people want to be a part of meaningful projects. And I believe that everyone wants to rise to your expectations. So why not have great expectations?

And the very next day at WeDay, I found this tshirt:

I love it!
And I’m proud of it!

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Oct-10-2010

True Leaders

Posted by Heidi under Everyday Leadership

Earlier today, I gave a job reference for someone I admire greatly. As I’ve reflected on that conversation, I find that I keep coming back to one idea in particular.

The interviewer asked me, near the end, if there’s any one thing I’d like to highlight or to say (that I hadn’t said already)? Was there a final impression I wanted to leave with the hiring committee?

I was quiet for a moment. Was there? Had I said enough and covered all I wanted to say? I waited to see what would emerge.

And something did…

I said “This may sound trivial, but I really want to emphasize that he’s just a really decent, honest, caring person. Fundamentally, I believe he’s a really good human being. And that’s what makes him so successful in any situation – because it’s not an act, he’s not trying to prove anything, and he knows what’s important to him and his community.”

It resonated (and still does) as something extremely important for a leader to be…

And as I’ve thought about those moments, my mind wanders through my memories of the truly powerful, life changing leaders (formal and informal) I’ve known. The true leaders that I admire most have all been these kinds of people!

  • Honest
  • Caring
  • Patient
  • Passion driven, clear on their priorities
  • Striving to live their beliefs every moment of every day
  • Forgiving (of themselves and of others)
  • Immense faith in people

Basically, just honest to goodness, really decent human beings…

Perhaps an old fashioned idea. No special business degree needed. Just the hard work of self reflection and continuous striving to be accepting, caring and trust – of self and of others. And in every thought, word and deed.

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Jun-2-2008

Learning from Starbucks

Posted by Heidi under Everyday Leadership

Aside from being the place that I often meet with people to talk about education, leadership, kids & life – I’ve also been learning a whole lot from Starbucks Coffee lately.

Starbucks Corporation puts out a Corporate Social Responsibility Annual Report, complete with a summary brochure that they put out in each location, right behind the sugar/milk/lids/napkins…

The first time I noticed this brochure was in 2003 and it was the best mission/guiding principles document I had ever seen!!

  • It started with a clear mission statement that explained WHY this company was in existence.
  • It included six guiding principles that directly related to HOW they were going to focus their efforts in order to deliver on the mission statement.
  • The inside of the brochure then went into detail for each of the six guiding principles – saying WHAT things they were doing and how they would tell they were succeeding.

What was so powerful to me was the fact that the mission was translated right down to what each person in the organization was doing on a day-to-day basis in order to contribute to that mission. Every person in that company, from the CEO all the way through stores all over the world, knows what they’re supposed to be doing, how they’re doing it and why they’re doing it – which translates into a sense of purpose that is incredibly inspiring.

This is what we all talk about doing – in project management seminars, in leadership training, all over the place on websites and in books. But it’s so darned HARD TO DO successfully!! I can’t say I knew how to achieve that clarity of vision for a team or organization, but I certainly recognized the power & possibilities.

So often, a mission or vision statement is too complex or so high level that it leaves everyone in the company thinking “well, that’s great but what does that mean?? What am I supposed to do? How does that relate to the work I do every day??”

I’ve watched Starbucks over the years to see if they walk their talk. Everything I’ve seen and heard has been completely consistent. Their staff are enthusiastic and committed. Their stores are definitely making money (which is, in fact, one of their guiding principles), but they’re also giving back to their communities, working to protect our environment, providing amazing customer service, and supporting diverse and sustainable coffee farmers.

I get a sense sometimes that educators dismiss the “corporate” world – thinking that “things are different” in education. Perhaps there is a sense that educators are serving a higher moral purpose than business – after all, schools are educating our next generation, not just making money like those big corporations.

But we don’t have to judge the global relevance of their purpose or even like the coffee in order to appreciate the lessons that we can learn from Starbucks! And there is so much knowledge out there that we can apply to education’s challenges. In fact, I think that this kind of diversity and open-minded thinking is what will allow education to move forward most effectively.

“We cannot solve our problems with the same thinking we used when we created them.” – Albert Einstein

The current Starbucks brochure caught my eye again, right with the first paragraph:

“It began as many good things do, with some heartfelt conversations. Sincere, forthright, perhaps a bit idealistic. We took a good hard look at our most cherished values and asked ourselves just how we’d integrate them into this new company we were about to create.”

As Pete Reilly mentioned recently, these passionate, slightly idealistic conversations are happening more and more in education these days. These are exciting times!

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I started to write a comment on Pete Reilly’s most recent posting on EdTech Journeys and ended up with something a little too long – so I’ve turned it into a post here instead.

Pete wrote:

In a recent blog post Scott Mcleod asks the question,

can anyone else think of an employment sector other than K-12 and
post secondary education where employees have the right to refuse to use technology?

It’s a great question and it provoked some good discussion; however is mandating technology use enough? Will it create the pedagogical changes we want, if put in the hands of educators whose personalities are not conducive to the classroom transformation we’d like to see?”

In response to Scott’s question – yes, I can think of one.  I worked for many years doing IT support and projects for the BC Court system – some of it specifically working with the Judiciary.

I find teachers have very similar attitudes and approaches as judges. Once in the courtroom – a judge is adamant about their “judicial independence”.  In other words, they must have the freedom to do their work without interference, including what technology tools they use, how they make their judgments, how they sentence, etc…

For teachers, it’s similar – from the perspective that teachers, once in their classroom, have very individual styles.  Their classroom culture, how they teach and whether they use technology cannot be mandated – they can be influenced, but not forced.

This naturally leads to the path for effective technology integration, in my opinion.

My experience is that teachers passionately believe in kids and, once convinced that something benefits their students, will move mountains to ensure their classroom & students have what they need.

Legislation doesn’t work.

We are all naturally selfish, from the perspective of needing to know how something will benefit ME and what I care about – before I will invest my precious time and energy into changing.

We must lead, we must inspire, we must coach and mentor, we must help teachers experience the power that technology can add to individualize learning, to honour each child’s learning needs and styles, to prepare them for the world today, to facilitate teamwork, creativity and critical thinking and to engage learners.

A reliable technology infrastructure is only the foundation, only the tool.

Training and traditional pro-d only help me “know” at an intellectual level what I “should” be doing.

My relationship with an inspirational leader and a supportive mentor is necessary for me to believe that change is possible and to begin to go from “knowing” to actually “doing” or “being”.

This isn’t anything that we haven’t talked about before, though.
So what’s standing in the way of making it real in all of our schools?

Is it lack of leaders?

Is it lack of time?  Everyone is overwhelmed by national testing requirements, legislative requirements, parent demands, new systems, less support for special needs, increasing ESL, lack of training, etc…

Is it a desire by decision makers to find “simple” solutions that don’t exist?  (i.e. The Western mentality that I want to go to the doctor and get a prescription that will make it all better)  So we fund one little piece at a time, then wonder why it didn’t work??

What do we need to change in order to start making real changes?  Who do we need to engage?

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